Front Desk Representative
4 weeks ago
The Front Desk Agent will contribute to the overall success of the hotel by providing exceptional customer service and administrative support to the Front Office.
Key Responsibilities:
- Deliver outstanding customer service and handle administrative duties such as check-in and check-out of guests, guest concerns, arrivals and departures of groups and tours, and luggage storage.
- Follow established procedures and policies when completing tasks.
- Receive, sort, and distribute incoming mail.
- Prepare and send courier packages and ensure accurate billing and records.
- Order office supplies and maintain inventory levels.
- Act as an Ambassador for Coast Hotels, greeting guests and handling basic inquiries.
- Demonstrate a customer service attitude with internal and external contacts.
- Provide basic data entry and transaction handling services for the Front Office.
- Input data accurately into the appropriate database.
- Produce statistics and reports on the data as per standard formats.
- Report discrepancies in room rates, payment information, and credit arrangements to the appropriate manager for follow-up.
- Verify the accuracy of daily inputs, including payment transactions, and submit the daily shift audit for review by the night audit.
- Handle cash, cheques, credit, and debit card transactions in accordance with hotel policies.
- Other duties as required.
Requirements:
- Minimum 1 year experience in a similar position preferred.
- Secondary School Diploma.
- Advanced communication, interpersonal, and customer service skills.
- Technical aptitude.
- Beginner level in the use of MS Office Suite.
- Experience with the HMS system INFOR is an asset.
- Professional appearance and attitude.
- Bondable.
- Exemplifies Coast's core values and enjoys working in a culture of accountability.
- Able to work a flexible schedule including evenings, weekends, and some nights.
-
Front Desk Representative
1 week ago
Edmonton, Alberta, Canada SOUL2SOLE MASSAGE & WELLNESS STUDIO LTD. Full timeCompany OverviewSoul2Sole Massage & Wellness Studio Ltd. is a dynamic and growing wellness center seeking an experienced Front Desk Representative to join our team.
-
Front Desk Representative
5 days ago
Edmonton, Alberta, Canada Organic Nails & Spa Full timeAbout the RoleWe are seeking a highly organized and communicative Front Desk Representative to join our team at Organic Nails & Spa. The successful candidate will be responsible for greeting clients, directing them to contacts or service areas, and providing basic information to customers and the public.
-
Front Desk Representative
4 days ago
Edmonton, Alberta, Canada Touchmark at Wedgewood Full timeFront Desk Job Opportunity at Touchmark at Wedgewood We are seeking a highly skilled and customer-focused individual to join our team as a Front Desk Representative. This is a casual position, primarily for night and weekend shifts.As the face of our organization, you will be responsible for providing exceptional service to our guests and customers. You will...
-
Hotel Front Desk Representative
2 weeks ago
Edmonton, Alberta, Canada RKS Hotels Group Ltd Full timeJob Title: Hotel Front Desk RepresentativeJob Summary: We are seeking a motivated and detail-oriented Hotel Front Desk Representative to join our team at RKS Hotels Group Ltd.Key Responsibilities:Register arriving guests and assign rooms in a timely and efficient manner.Resolve complaints and claims in a professional and courteous manner.Maintain an...
-
Medical Clinic Front Desk Representative
4 weeks ago
Edmonton, Alberta, Canada Patel Clinic Full timeJob Summary: We are seeking a highly organized and detail-oriented Medical Clinic Front Desk Representative to join our team at Patel Clinic. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing patient flow, and maintaining accurate records.Key Responsibilities:Customer Service: Greet...
-
Front Desk Representative
1 month ago
Edmonton, Alberta, Canada Pomeroy Lodging LP Full timeJob OverviewWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Pomeroy Lodging LP. As a Front Desk Agent, you will be the first point of contact for our guests and will play a critical role in creating a warm and welcoming experience for them.Key ResponsibilitiesProvide exceptional customer service to guests, responding...
-
Front Desk Representative
4 weeks ago
Edmonton, Alberta, Canada Pomeroy Lodging LP Full timeJob OverviewWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Pomeroy Lodging LP. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and creating a lasting positive impression.Key ResponsibilitiesProvide warm and welcoming service to...
-
Front Desk Representative
1 week ago
Edmonton, Alberta, Canada Holiday Inn Edmonton Full timeJob DescriptionWe are seeking a Front Desk Representative to join our team at Holiday Inn Edmonton. As a key member of our front office team, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out experience for our guests.ResponsibilitiesRegister arriving guests and assign rooms in a timely and efficient...
-
Front Desk Representative
3 weeks ago
Edmonton, Alberta, Canada ARV Cross Training Fitness Centre Ltd. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at ARV Cross Training Fitness Centre Ltd. As a Front Desk Agent, you will be the first point of contact for our clients and guests, providing exceptional customer service and ensuring a positive experience.Key ResponsibilitiesBalance cash and complete balance...
-
Front Desk Representative
4 weeks ago
Edmonton, Alberta, Canada ARV Cross Training Fitness Centre Ltd. Full timeJob Summary: We are seeking a highly organized and detail-oriented Front Desk Agent to join our team at ARV Cross Training Fitness Centre Ltd. As a Front Desk Agent, you will be responsible for providing exceptional customer service, handling cash transactions, and performing various administrative tasks.Key Responsibilities:Cash Handling: Balance cash and...
-
Front Desk Representative
3 weeks ago
Edmonton, Alberta, Canada Coast Hotels Full timeJob Summary: As a Front Desk Agent at Coast Hotels, you will play a crucial role in providing exceptional customer service and administrative support to our Front Office team. Your primary responsibilities will include greeting guests, handling check-in and check-out procedures, and responding to guest inquiries in a professional and courteous manner. Main...
-
Front Desk Representative
3 weeks ago
Edmonton, Alberta, Canada Holiday Inn Edmonton Full timeWelcome to the front desk team at Holiday Inn Edmonton! As a Guest Service Representative, you will play a vital role in ensuring our guests have a memorable stay. Your responsibilities will include registering arriving guests, processing group arrivals and departures, and taking, canceling, and changing room reservations. You will also provide information...
-
Medical Clinic Front Desk Representative
4 weeks ago
Edmonton, Alberta, Canada The Meadows Dental Clinic Full timeThe Meadows Dental Clinic is seeking a skilled Medical Clinic Front Desk Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and their families.Key Responsibilities:Greet patients and direct them to the appropriate contact or service areaProvide basic...
-
Customer Service Representative
7 days ago
Edmonton, Alberta, Canada Royal Lodge Full timeAt Royal Lodge, we are seeking a skilled and customer-focused Customer Service Representative to join our front desk team. This is an exciting opportunity for individuals who enjoy interacting with guests and providing exceptional service.The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work effectively...
-
Hotel Front Desk Representative
5 days ago
Edmonton, Alberta, Canada RKS Hotels Group Ltd Full timeJob DescriptionWe are seeking a highly organized and customer-focused Hotel Front Desk Clerk to join our team at RKS Hotels Group Ltd. As a key member of our front desk staff, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining accurate records.Responsibilities:Register arriving...
-
Front Desk Coordinator
4 weeks ago
Edmonton, Alberta, Canada Alberta Ltd Full timeWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Alberta Ltd. In this role, you will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.Key Responsibilities:Customer Service: Greet clients and visitors, provide information, and direct them...
-
Front Desk Coordinator
4 weeks ago
Edmonton, Alberta, Canada Gobind Granite Inc Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Gobind Granite Inc. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and performing various administrative tasks.Key ResponsibilitiesCustomer Service: Greet visitors, respond to...
-
Front Desk Coordinator
4 weeks ago
Edmonton, Alberta, Canada Evolution Physiotherapy Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Evolution Physiotherapy. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining accurate records.Key ResponsibilitiesCustomer Service: Greet patients and visitors,...
-
Front Desk Coordinator
4 weeks ago
Edmonton, Alberta, Canada Evolution Physiotherapy Full timeWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Evolution Physiotherapy. In this role, you will be responsible for providing exceptional customer service to our clients, answering phone calls, and managing our front desk operations.Key Responsibilities:Customer Service: Greet clients, answer phone calls, and...
-
Front Desk Coordinator
4 weeks ago
Edmonton, Alberta, Canada Taxxlution Accounting Professionals Ltd. Full timeJob Title: Front Desk CoordinatorJob Summary: We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Taxxlution Accounting Professionals Ltd. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and maintaining a professional and welcoming...