Front Desk Representative
4 weeks ago
Welcome to the front desk team at Holiday Inn Edmonton As a Guest Service Representative, you will play a vital role in ensuring our guests have a memorable stay. Your responsibilities will include registering arriving guests, processing group arrivals and departures, and taking, canceling, and changing room reservations. You will also provide information on hotel facilities and services, as well as points of interest in the area. Additionally, you will process guests' departures, calculate charges, and receive payments. If you have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service, we encourage you to apply for this exciting role.
Key Responsibilities:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel, and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges, and receive payments
Additional Benefits:
- Disability benefits
- Health care plan
- Paramedical services coverage
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
Why work at Holiday Inn Edmonton?
We are committed to providing exceptional service to our guests and creating a positive work environment for our team members. If you are passionate about delivering outstanding customer service and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
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