Medical Clinic Front Desk Representative

2 weeks ago


Edmonton, Alberta, Canada Patel Clinic Full time

Job Summary: We are seeking a highly organized and detail-oriented Medical Clinic Front Desk Representative to join our team at Patel Clinic. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing patient flow, and maintaining accurate records.

Key Responsibilities:

  • Customer Service: Greet patients and visitors, answer phone calls, and respond to inquiries in a professional and courteous manner.
  • Front Desk Operations: Manage patient scheduling, appointments, and waitlists, ensuring seamless communication with healthcare providers and staff.
  • Record Keeping: Maintain accurate and up-to-date patient records, including demographic information, medical history, and treatment plans.
  • Administrative Support: Perform various administrative tasks, such as data entry, filing, and mail distribution, to support the smooth operation of the clinic.

Requirements:

  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset
  • Skills: Excellent communication and interpersonal skills, ability to multitask, and proficiency in basic computer applications.

Work Environment: Our clinic is a dynamic and fast-paced environment that requires flexibility and adaptability. As a Medical Clinic Front Desk Representative, you will work in a team-oriented setting, collaborating with healthcare providers, staff, and patients to deliver exceptional care.



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