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Utility Settlements Coordinator

1 week ago

Toronto, Ontario, Canada Hydroone Full time
Job Description

We are currently seeking a highly motivated and organized individual to fill the role of Senior Settlement Analyst. This position is responsible for reviewing and coordinating various aspects of our settlements functions, including wholesale and retail billing and payment processing. The ideal candidate will have a strong understanding of business administration, economics, project management, and engineering principles, as well as experience with billing and settlement functions. Additionally, they should have excellent communication and problem-solving skills to effectively collaborate with internal and external stakeholders. If you are a detail-oriented and analytical professional looking for a challenging opportunity, please consider applying for this role.

Your Key Responsibilities
  • Review estimated data for wholesale and retail meters.
  • C coordinate with Inergi settlement, MSP/MDS, field staff and other LDC to identify, investigate and settle short term load transfer and long term load transfers.
  • Review and assist Supervisor with implementing and maintaining customer account/meter data relationship in load data management database.
  • Handle escalated customer inquiries regarding billing and payment issues.
  • Review customer and generator end-to-end (setup to billing) connection process.