Senior Financial Services Relationship Manager
2 weeks ago
Job Summary
Job Description
**Delivering Exceptional Client Experience**
What is the opportunity?
As a key member of our Client Relationship Team, you will leverage your exceptional interpersonal and communication skills to build and maintain strong relationships with our clients. Your ability to provide expert advice and resolve complex business challenges will be essential in delivering top-tier financial services and solutions tailored to individual client needs.
What will you do?
- Apply your business development experience to prospect and lead generate new and existing clients
- Provide an exceptional client experience by delivering superior business and financial advice within a Client Relationship Team model
- Collaborate and coordinate with a core group of expert advisors to create and execute a client contact strategy tailored to each client's needs
- Demonstrate portfolio management and risk mitigation through the review of financial statements, identifying trends, monitoring risk, and assessing for credit restructuring
- Leverage the expertise of RBC by identifying referral opportunities, making introductions, and referring clients to RBC partners
What do you need to succeed?
Must-have
- Minimum 3-5 years commercial banking experience
- Deep and proven client-centricity, business development, and relationship management excellence
- Exceptional interpersonal, communication, negotiation, and presentation skills
- New client acquisition skills, including pitching the value proposition, lead generation, initial customer contact, and cold calling
- Experience with emerging communications and technology, including web-based meetings, social media, digital banking, and mobile applications
Nice-to-have
- Credit skills, including assessment of risk and financial analysis, credit structuring/solutions, and presenting the deal
- Specialized industry expertise in a past role, such as real estate, healthcare, or agriculture
- University degree, ideally in commerce, business administration, or related experience
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- World-class sales and senior leadership training with countless development opportunities
- A comprehensive Total Rewards Program, including bonuses and flexible benefits, and competitive compensation
- A focus on work-life balance
- A unique opportunity for personal and professional growth
- Work in a dynamic, collaborative, progressive, and high-performing team
Job Skills
Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice ManagementAdditional Job Details
We are an equal opportunities employer
We strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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