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Service Coordinator

2 months ago

Edmonton, Alberta, Canada Midas Full time
About the Role

We are seeking a highly skilled Service Writer to join our team at Midas. As a Service Writer, you will play a crucial role in enhancing the retail sales and profitability of our store by coordinating and scheduling automotive repair service transactions and responding to related customer service issues.

Key Responsibilities
  • Develop and present estimates, source parts, and sell jobs to customers
  • Interpret inspection results (working with Technician) and present results to customers
  • Oversee the processes of work order preparation and scheduling
  • Respond to customer service concerns and problems
  • Act in a store management capacity as needed on day-to-day operational activities
Requirements
  • At least 1-year related experience in the automotive service business
  • Current and valid driver's license
  • Supervisory and management skills
  • Service diagnosis and technical skills
  • Business mathematical aptitude
  • Ability to work a flexible schedule including Saturdays
What We Offer

We offer a competitive salary of $25.00 per hour and a comprehensive benefits package, including dental and health insurance. Our team is dedicated to providing quality services to customer vehicles, and we are committed to providing opportunities for advancement and training.

Midas is an equal opportunity employer with a strict policy against any form of discrimination. Your application will be directed to the Midas franchise location you applied to, and all hiring and employment decisions will be made by that location's management team.