Software Architect, Infrastructure

1 month ago

Old Toronto, Ontario, Canada Loopio Full time
Job Title: Software Architect, Infrastructure

Loopio is a workplace that fosters growth and learning opportunities for our team members. We provide challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit, and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as one team.

We are looking for an experienced Software Architect who is passionate and endlessly curious to build and support all aspects of our platform development. Working within our infrastructure team, you will be joining the team of talented Cloud Engineers on a mission to support and enable our software development teams to deliver cutting-edge features to our customers with high speed and confidence in an automated and repeatable process.

Key Responsibilities:
  • Building, maintaining, scaling, and hardening AWS infrastructure that supports current and future needs of our platform
  • Maintaining and improving the security posture of Loopio's infrastructure to protect customer data
  • Working with InfoSec, Architecture, and Engineering teams to find the best solution for services on the AWS platform
  • Automating manual tasks to allow the team to focus on moving forward: improving our security posture, evaluating new technologies, and helping launch exciting new features
  • Participating in strategic platform and technology decisions, including new technologies, cost-savings strategies, and improved processes
  • Project-based work, including software upgrades, centralized logging, automated monitoring, automated configuration management, testing, exploring alternative tools to incorporate into the environment, etc.
  • Mentoring and coaching others, providing technical guidance, and helping build an environment of knowledge-sharing and candid feedback
  • Playing a supporting role by joining Incident Response and on-call rotations
  • Improving both our incident response and disaster recovery processes by simulating failure scenarios
Requirements:
  • 5+ years of experience as an infrastructure architect
  • Experience in a high-growth agile software development environment
  • A focus on automation and reducing toil
  • Leadership within the team, expressing candor and curiosity
  • Experience with AWS and AWS services (EC2, RDS, Route 53, VPCs, etc.)
  • A strong understanding of Immutable Infrastructure and Infrastructure as Code (Terraform)
  • Experience with monitoring tools (CloudWatch, Datadog, etc.)
  • A solid understanding of best practices for delivery of cloud-based managed applications at a global scale (e.g., DevOps, SRE, continuous delivery)
  • Passionate about continuous improvement and promoting a culture of feedback driven by data and key metrics
Bonus Qualifications:
  • Experience building and supporting high-performance/high-availability platforms with microservices architecture
  • Containerization technology - Docker, ECS, Fargate
  • Experience with Jenkins (CI/CD pipelines)
  • Experience with centralized configuration management tools, such as Chef
Work Environment:
  • Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We have two Hub Regions, which means that employees live and work within a 300 KM radius of Toronto (within Ontario) or Vancouver (within British Columbia) and work within regular business hours in their timezone.
  • You'll collaborate with your teams virtually (we're just a Zoom call away) and have established core sync hours and focus time during the workday to enable us to work smarter together.
Why You'll Love Working at Loopio:
  • Your manager supports your development by providing ongoing feedback and regular 1-on-1s.
  • You have tons of autonomy and responsibility: this role provides an opportunity to try new things and push creative boundaries.
  • You'll learn more than you thought was possible; our team is obsessed with personal and professional growth (every Looper receives a professional mastery allowance each year).
  • You'll be set up to work remotely with a MacBook laptop, a monthly phone and internet allowance, and a work-from-home budget to help get your home office all set up.
  • You'll be joining a culture that has thoughtfully built out opportunities for connections in a remote-first environment.
  • We have Employee Resource Groups and many more moments for us to have fun and learn together.
  • You'll be a part of an award-winning workplace and one of Canada's fastest-growing companies with ample opportunity to make a big impact here.

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