Program Assistant

3 weeks ago


Hamilton, Ontario, Canada VON Canada Full time
Job Summary

The Program Assistant will perform administrative tasks with a high degree of accuracy. Tasks involve but are not limited to scheduling clients and volunteers, telephone support, records/file management, collecting/processing data, photocopying, supporting Meals on Wheels depot locations and delivering meals to seniors in the community.

Responsibilities
  • Responsible for daily functions associated with the Meals on Wheels program including but not limited to scheduling of Meals on Wheels volunteers and clients
  • Verifying client meal/volunteer mileage reports, on-boarding new clients and supporting calls from clients using exceptional customer service
  • Responsible for preparing hot and frozen meal orders (daily and weekly projections)
  • Filing and record management
  • Works as a member of the Administrative team to support front reception role
  • Supports Meals on Wheels volunteer depot sites
  • Additional data entry as required
Qualifications
  • Office Administration Diploma from a post secondary institution required plus a minimum of 3 years in an administrative office setting
  • Proficiency in Microsoft office suite programs and working knowledge of the client/staff data base system- Procura
  • Demonstrates professional manner and works collaboratively with colleagues, clients, families and community partners
  • Ability to work independently and as part of a multidisciplinary team. Excellent oral/written communication, interpersonal and organizational skills.


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