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Retail Store Supervisor

2 months ago


Deep River, Ontario, Canada jia retail services inc Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Jia Retail Services Inc. as a Team Lead. The successful candidate will be responsible for supervising a team of 3-4 staff members and ensuring the smooth operation of our retail store.

Key Responsibilities
  • Staff Supervision: Supervise and coordinate the activities of staff members, including apprentices, sales associates, and design team members.
  • Hiring and Training: Hire and train new staff members, or arrange for their training, to ensure they have the necessary skills and knowledge to perform their duties.
  • Scheduling: Establish work schedules for staff members to ensure adequate coverage and efficient use of resources.
  • Customer Service: Resolve customer complaints and requests in a timely and professional manner.
  • Inventory Management: Organize and maintain inventory levels to ensure that stock is adequate and that products are displayed attractively.
  • Cash Handling: Manage cash and other financial transactions accurately and efficiently.
  • Performance Reviews: Conduct regular performance reviews to assess staff members' progress and provide feedback for improvement.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Work Experience: 7 months to less than 1 year of experience in a retail environment.
  • Language: English is the primary language of communication.
  • Work Hours: 35 to 40 hours per week.
Work Environment

The successful candidate will work in a fast-paced retail environment, requiring strong organizational and communication skills. The ability to multitask and work under pressure is essential.

Personal Qualities
  • Accuracy: Ensure accuracy in all aspects of work, including financial transactions and inventory management.
  • Client Focus: Provide excellent customer service and respond to customer complaints in a timely and professional manner.
  • Efficient Interpersonal Skills: Develop and maintain positive relationships with staff members, customers, and other stakeholders.
  • Excellent Oral Communication: Communicate effectively with staff members, customers, and other stakeholders.
  • Flexibility: Adapt to changing circumstances and priorities in a fast-paced retail environment.
  • Organized: Maintain a high level of organization and attention to detail in all aspects of work.
  • Reliability: Demonstrate reliability and accountability in all aspects of work.
  • Team Player: Work collaboratively with staff members and other stakeholders to achieve common goals.
  • Excellent Written Communication: Communicate effectively in writing, including emails and other written correspondence.
  • Ability to Multitask: Prioritize tasks and manage multiple responsibilities in a fast-paced retail environment.