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Food Service Supervisor

2 months ago

Clairmont, Alberta, Canada 1685312 Alberta, Ltd. oa A&W Clairmont Full time
About the Role

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at A&W Clairmont. As a key member of our restaurant team, you will be responsible for ensuring the smooth operation of our food service establishment.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring high-quality service and food products.
    • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Operations and Management
    • Establish methods to meet work schedules, ensuring efficient use of resources and minimizing downtime.
    • Estimate ingredient and supplies required for meal preparation, maintaining accurate records and controlling costs.
    • Ensure that food and service meet quality control standards, adhering to health and safety regulations.
  • Customer Service and Relations
    • Address customers' complaints or concerns, providing exceptional service and resolving issues promptly.
  • Administrative and Reporting
    • Maintain records of stock, repairs, sales, and wastage, providing accurate and timely reports to management.
Requirements and Qualifications
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 3 years to less than 5 years of experience in a food service establishment.
  • Certifications and Licenses
    • Food Safety Certificate.
    • Safe Food Handling certificate.
  • Personal Qualities and Skills
    • Excellent oral communication and interpersonal skills.
    • Client focus, flexibility, and initiative.
    • Dependability and ability to work in a fast-paced environment.
What We Offer
  • Benefits and Perks
    • Dental plan.
    • Health care plan.
    • Vision care benefits.
  • Financial Benefits
    • Pension plan.
  • Other Benefits
    • Free parking available.
    • Work Term: Permanent.
    • Work Language: English.
    • Hours: 40 hours per week.