Retail Sales Representative

2 weeks ago


Kelowna, British Columbia, Canada EMCO Corporation Full time
Job Description

We are seeking a skilled Counter Salesperson to join our team at EMCO Corporation. As a Counter Salesperson, you will provide exceptional customer service by maintaining a clean and organized sales counter area, answering customer questions, and processing orders.

Main Responsibilities:
  • Assist customers in purchasing materials at the sales counter
  • Research products for customers and provide recommendations on our product assortment
  • Drive sales growth through ownership of counter merchandising, product promotion, and generating leads for the Outside Account Manager while networking with customers at the counter
  • Enter, pick, and pack sales orders generated at the counter
  • Maintain and clean the counter area, including merchandising displays
  • Inform the buyer when stock levels are low
  • Follow up on backorders with vendors and provide customers with accurate delivery dates
  • Process returns and warranty claims for customers, both on account and cash sales, including paperwork in compliance with procedures
  • Navigate and find solutions for customer concerns and complaints
About Us

EMCO Corporation is one of the province's largest integrated wholesale distributors of plumbing, heating, commercial, and industrial products for the construction industry.

Why Work With Us?
  • Competitive salary: $55,000 - $70,000 per year
  • Great mentors and on-the-job training
  • Growth potential with competitive benefits and profit sharing
  • A career with a solid, stable company with strong core values
  • Participation in our pension plan with employer contributions
  • Work-life balance and flexible time


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