Information Technology Specialist

4 weeks ago


Calgary, Alberta, Canada Lionhead Mechanical Full time

Job Summary: We are seeking a skilled Information Technology Specialist to join our team at Lionhead Mechanical. As a key member of our technical support team, you will be responsible for providing expert assistance to our users, resolving technical issues, and ensuring the smooth operation of our business systems.

Key Responsibilities:

  • Respond to user inquiries and resolve technical issues in a timely and professional manner.
  • Consult user guides, technical manuals, and other documents to research and implement solutions.
  • Provide advice and training to users in response to identified difficulties.
  • Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
  • Participate in the redesign of applications and other software.
  • Supervise other technical support workers in this group.
  • Provide business systems, network, and Internet support to users in response to identified difficulties.

Requirements:

  • Criminal record check.
  • Physically demanding work environment.
  • Dental and health care plans.
  • Permanent full-time position.
  • 40 hours per week.
  • English language required.


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