Information Technology Specialist
2 weeks ago
Job Summary
We are seeking a skilled Information Technology Specialist to join our team at MONSSON TRANSPORTATION LTD. The successful candidate will provide technical support to users, respond to difficulties with computer systems, and provide advice and training to users in response to identified difficulties.
Key Responsibilities
- Provide technical support to users, including responding to difficulties with computer systems
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Manage incidents
Requirements
- 1 year to less than 2 years of experience in a similar role
- Permanent employment
- English as the primary language of work
- 35 hours per week
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