Customer Experience Specialist

2 weeks ago


Saskatoon, Saskatchewan, Canada Charm Diamond Centres Full time

Company Overview:

At Charm Diamond Centres, we're dedicated to helping Canadians celebrate life's special moments. As a leading retailer of luxury jewellery, we strive to provide an exceptional shopping experience for every customer.

About the Role:

This is a Part-Time position requiring flexibility to work various shifts, including evenings and weekends. You will be responsible for creating memorable experiences for our customers by providing professional sales and service.

Key Responsibilities:

  • Create a personalized shopping experience for each customer, understanding their preferences and needs
  • Maintain high levels of sales performance, meeting or exceeding company standards
  • Rearrange merchandise displays to create visually appealing showcases
  • Perform minor in-store repairs and cleaning tasks
  • Participate in ongoing training programs to enhance product knowledge and skills
  • Fully comply with all security and loss prevention procedures

Requirements:

  • Excellent communication and interpersonal skills, with a passion for building relationships
  • Able to work independently and as part of a team, promoting a positive work culture
  • Flexible and adaptable, with a willingness to learn and grow
  • A professional appearance, with a commitment to maintaining a clean and organized workspace
  • Dedication to meeting performance targets in a fast-paced sales environment

Benefits:

  • A comprehensive employee training program, equipping you with the skills and knowledge needed to succeed
  • Competitive compensation package, including a base hourly wage plus commission
  • Industry-leading incentives and prizes, recognizing outstanding performance
  • Flexible scheduling, with opportunities for career advancement
  • Group health and dental benefits, supporting your overall well-being
  • Employee & Family Assistance Program (EFAP), offering confidential support services
  • Employee referral bonus, rewarding successful referrals
  • Employee discount, allowing you to enjoy our products at a reduced rate

Estimated Salary Range: $25-$35 per hour, depending on location and experience.



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