Customer Experience Ambassador
6 days ago
About London Drugs Limited
We are a fast-growing and successful retail chain dedicated to providing a superior shopping experience every day. Our team is passionate about building an inclusive and diverse workforce, and we strive to create a company that represents various backgrounds, perspectives, and skills.
Compensation Package
We offer salaries commensurate with experience, ranging from $45,000 - $65,000 per year, depending on qualifications and performance. In addition, our comprehensive benefits program includes:
- Comprehensive medical, dental, prescription drug, and vision coverage for you and your family
- Company matched RRSPs to help you plan for your future
- Employee Discount Program to share in our success
- Ongoing In-House Training & Education Courses for lifelong learning
- Employee Family Assistance Program for confidential counseling and support
- Employee Recognition Program for tangible rewards
- Community Involvement opportunities to give back to our communities
Job Description
This Customer Experience Ambassador role plays a crucial part in fulfilling our mission by providing exceptional customer service throughout the General Sales area. Key responsibilities include:
- Assisting customers with their needs and resolving any issues promptly
- Supervising the front end of the store, including cashier coverage, supply management, and answering customer inquiries at checkout counters
- Working effectively in a fast-paced environment while maintaining a professional demeanor and high-quality service standards
- Coping with stress and pressure when dealing with challenging situations and staying calm under duress
Required Skills and Qualifications
To succeed in this role, you will require:
- Superior customer service experience
- Excellent communication skills, including being a good listener, patient, and articulate
- A positive and mature leadership style, along with inter-personal, motivational, delegation, and follow-up skills
- A solid understanding of policies and procedures
- Supervisory experience as an asset
Benefits and Opportunities
We offer advancement opportunities through our promote-from-within policies and prioritize building a strong, supportive work environment. If you have the necessary skills and expertise, apply now and join our exciting team of professionals
About Us
London Drugs Limited is an equal opportunity employer committed to diversity and inclusion. We will provide accommodations during the recruitment process upon request. We value transparency and adhere to fair employment practices. To protect yourself, do not respond to unsolicited job offers or disclose sensitive information to unverified sources.
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