Program Administrator

4 weeks ago

Edmonton, Alberta, Canada NorQuest College Full time

Job Summary

The Faculty Program Administrator provides administrative support to the Faculty of Arts and Sciences, ensuring the efficient operation of programs. This role is responsible for connecting with students, supporting student requests, and providing general administration for the area programs.

Key Responsibilities

  • Connect with students at relevant points of the term timeline for enrolment, waitlist, and withdrawal management.
  • Support student requests for certificates, letters, and general course information.
  • Provide general administration for the area programs, including expenses, supply budget management, timetabling, records management, event coordination, and evaluations.
  • Support Program Advisory Committee meetings through sharing agendas, sending out invites, and follow-up communications.
  • Code invoices, arrange for signatures, submit to finance for payment, and maintain files as per guidelines.
  • Order and maintain classroom and program office supplies, education supplies, books, and or equipment that support the programs.
  • Word process program material, correspondence, reports, and compose routine letters.
  • Create and maintain surveys and evaluations.
  • Support program and course evaluations.
  • Develop and document annual administrative processes relating to their roles.
  • Provide context and information on college systems and the administrative process to the Business Operations group and the program leadership.
  • Report to Enrolment any updates to student program plan.
  • Liaise with Timetabling for schedule changes.
  • Attach instructors to relevant sections.
  • Lodge expense claims in PeopleSoft Finance for Program Chairs, Associate Chairs, Instructors, and other staff as required.
  • Book classrooms, computer labs, and resources throughout the term.
  • Run reports and queries as required.
  • Gradebook set up/modification/troubleshooting for instructors.
  • Grade changes as requested by the Chair.
  • Upload legal documents to the student record.

Requirements

  • Post-secondary diploma in a related field including office or business administration.
  • 3+ years' experience in a similar role.
  • Advanced ability in MS Office products Word, Excel, and Outlook. MS Teams, OneDrive, and BI are an asset.

What We Offer

NorQuest College offers a dynamic and inclusive work environment, flexible work options, and a comprehensive benefits package. We strive to be an employer of choice for First Nations, Métis, and Inuit people in Canada by leading, supporting, and being an ally through our work toward decolonization, reconciliation, and Indigenization.

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