Administrative Coordinator

1 day ago

Edmonton, Alberta, Canada MacEwan University Full time
Job Overview

MacEwan University is seeking a highly organized and customer-focused individual for a full-time continuing opportunity as an Administrative Coordinator - Program Support in the School of Continuing Education.

About the Role

This role plays a vital part in ensuring the smooth operation of our Professional and Continuing Studies unit. As the initial contact with prospective and returning students, you must be knowledgeable about university and program policies to provide excellent support and guidance.

You will be responsible for responding to inquiries from students regarding admission requirements, course offerings, registration procedures, fees, and academic services. You will also assist staff and instructors with administrative tasks, respond to emails and phone calls, and provide general support as needed.

Key Responsibilities
  • Register new and returning students for courses and collect fee payments using PeopleSoft.
  • Refer students to the Program Manager or University Advisor for specific questions or concerns related to programs or instructors.
  • Prepare reports, records, and supporting documentation as directed by the unit supervisor.
  • Assist with developing course schedules, booking rooms, and equipment as required.
  • Support the development and distribution of marketing and program information.
  • Set up LMS course information.
  • Support instructors with material preparation, printing, and other tasks.
  • Process invoices and payments.
Requirements
  • Strong organizational skills and attention to detail.
  • Excellent customer service skills and ability to work effectively with diverse populations.
  • Proficiency in Microsoft Office suite, collaborative tools like Google Drive, and other software.
  • Ability to multitask and work independently on assignments.
  • A minimum of a Diploma in business or office administration or related specialization.
  • Cross-cultural experience through student activities, work, volunteering, or study abroad would be considered an asset.
What We Offer

When you join the MacEwan team, you can expect a competitive salary range of $45,000 - $60,000 per year, depending on experience. Our total compensation package includes:

  • Generous vacation time and secure pension plan.
  • Flexible benefits package and opportunities for career growth.
  • A continuous learning culture and supportive work environment.

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