Restaurant Operations Manager

2 days ago


New Westminster, British Columbia, Canada Rozzini's Restaurant Cafe Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Rozzini's Restaurant Cafe. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Operations Management: Establish and implement efficient systems and procedures to manage the restaurant's operations, including inventory management, staff scheduling, and supply chain logistics.
  • Staff Supervision: Supervise and coordinate the activities of our kitchen and front-of-house staff, providing guidance and support to ensure that they are meeting our high standards.
  • Customer Service: Ensure that our customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
  • Financial Management: Prepare and manage the restaurant's budget, including forecasting revenue and expenses, and making recommendations for cost savings and improvements.
  • Quality Control: Monitor and maintain the quality of our food and service, ensuring that they meet our high standards and those of our customers.
  • Training and Development: Provide training and development opportunities for our staff, helping them to improve their skills and knowledge and advance their careers.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 2 years to less than 3 years
  • Work Setting: Restaurant
  • Supervision: 5-10 people
  • Transportation/Travel Information: Public transportation is available
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, tight deadlines, attention to detail
  • Personal Suitability: Client focus, team player, initiative


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