Claims Director, Policy and Procedure
2 days ago
This is a senior leadership role at Optimum General Inc. in Montreal. The ideal candidate will have extensive experience in claims handling and management.
Key Responsibilities- Strategic Claims Leadership: Direct the claims operations by defining claims handling philosophy, setting policies, standards, procedures, and reserving guidelines, and monitoring adherence.
- Policy Development: Develop and update claims policies, standards, procedures, and reserving guidelines and monitor adherence.
- Talent Management: Provide support to branch management to ensure the technical competencies of local claims management.
- Audit and Compliance: Conduct audits to verify compliance with policies, procedures, and guidelines.
- Change Management: Provide support to branch management and staff in the implementation of policies, procedures, and guidelines.
- Financial Decision Making: Approve claim settlements exceeding branch authority.
- Reporting and Governance: Liaise with Senior Management with periodic and ad hoc reports.
- Post Secondary Education; A bachelor's degree or higher in a relevant field.
- Direct Claims Handling Experience: Minimum 15 years of direct claims handling experience.
- Leadership Experience: Five years leading a team.
- Certifications: CIP or FCIP designation.
- Industry Knowledge: Working knowledge of Ontario Auto and SABS, as well as property and casualty claims.
- Skillset: Solid analytical skills with ability to question assumptions; strong communication, management, and interpersonal skills.
- Competitive Salary Range: $150,000 - $200,000 per annum.
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Claims Director
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