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Reservations Coordinator

2 months ago

Toronto, Ontario, Canada Student Homestay Services Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Student Homestay Services Inc. As a key member of our reservations team, you will be responsible for coordinating activities, establishing work schedules, and performing supervisory duties to ensure the smooth operation of our reservations department.

Key Responsibilities
  • Coordinate activities with other work units or departments to ensure seamless communication and collaboration.
  • Establish work schedules and procedures to optimize productivity and efficiency.
  • Perform same duties as workers supervised, including preparing and submitting reports, resolving work problems, and providing technical advice.
  • Assist clients/guests with special needs and provide exceptional customer service.
  • Coordinate, assign, and review work to ensure high-quality results and meet deadlines.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Requisition materials and supplies to support the reservations department.
  • Provide emergency services as needed and ensure the smooth operation of computer equipment and machinery.
  • Manage staff and assign duties to ensure effective team performance.
Requirements
  • 5-10 years of experience in a supervisory role, preferably in a customer-facing environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in MS Office, including Outlook, Excel, and Windows.
  • Ability to work in a fast-paced environment with tight deadlines and a large workload.
  • High school diploma or equivalent required; post-secondary education an asset.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A comprehensive training program to ensure your success in the role.