Reservations Coordinator

3 weeks ago


Toronto, Ontario, Canada Student Homestay Services Inc. Full time
Job Title: Reservations Supervisor

We are seeking a highly organized and detail-oriented Reservations Supervisor to join our team at Student Homestay Services Inc. As a key member of our operations team, you will be responsible for coordinating and managing the reservations process, ensuring seamless communication with clients and staff.

Key Responsibilities:
  • Coordinate activities with other work units or departments to ensure efficient operations
  • Establish and maintain work schedules and procedures to meet client needs
  • Perform same duties as workers supervised, providing guidance and support as needed
  • Prepare and submit reports to management on key performance indicators
  • Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality
  • Assist clients with special needs, ensuring a welcoming and inclusive environment
  • Coordinate, assign, and review work to ensure timely completion and high-quality results
  • Hire and train staff in job duties, safety procedures, and company policies
  • Requisition materials and supplies to support operations
  • Provide emergency services as needed
  • Prepare, administer, and grade assigned work to ensure accuracy and quality
  • Ensure smooth operation of computer equipment and machinery
  • Manage staff and assign duties to ensure efficient use of resources
Requirements:
  • 5-10 years of experience in a supervisory role, preferably in a customer-facing environment
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
  • Ability to work in a fast-paced environment, with a high level of attention to detail and accuracy
  • Proficiency in MS Office, including Outlook, Excel, and Windows
  • Ability to work under pressure, with a high level of flexibility and adaptability
Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
Support for Diversity and Inclusion:
  • Student Homestay Services Inc. is committed to creating a welcoming and inclusive work environment for all employees, regardless of their background, culture, or identity
  • We provide diversity and cross-cultural training to ensure that all employees feel valued and respected


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