Account Associate I

3 weeks ago

Anjou, Quebec, Canada Waste Management Canada Full time
Job Summary

As a key member of the Waste Management Canada team, the Account Associate I plays a vital role in generating shareholder value by utilizing a consultative retention-based selling approach for Small/Medium commercial Waste Management customers. This role involves managing existing business relationships, developing and implementing sound retention strategies, and securing and updating contract agreements from WM customers, while also growing revenues from existing customers.

Key Responsibilities
  • Customer interaction (external and internal), response & follow up.
  • Serves as the lead point of contact for customer account management matters as part of a team-based queue, establish and maintain a high level of customer satisfaction with internal and external customers, and build and maintain strong, long-lasting customer relationships.
  • Aligns Waste Management products and services with customer needs, propose solutions that are compliant with appropriate local, state and federal regulations, and increase account penetration through consultative selling skills.
  • Negotiates, updates, and renews customer service agreements to maximize profits by providing ongoing education of contract details and use of strong negotiation skills.
  • Resolves challenging customer requests and collaborate with the Inside Sales Manager to resolve all customer escalations or issues.
  • Communicate rates, charges and service strategies with conviction as well as understand and effectively use customer incentives and concessions within appropriate profit targets and level of authority.
  • Collaborates with sales team to identify and grow opportunities within territory and engage additional WM business opportunities, referring internally as appropriate.
  • Administrative work.
  • Use Waste Management sales productivity software tools accurately and consistently (i.e. Salesforce.com/Customer Relationship Management and Pricing Tools).
  • Prepares reports as needed and/or handle general administrative duties as appropriate.
Requirements
  • Education: High School Diploma or GED (accredited).
  • Experience: One (1) year of business-to-business account management experience at a proficient level (in addition to education requirement).
Preferred Qualifications
  • Bilingual - Ability to speak fluent conversational French and English. For Quebec Applicants: We require a bilingual speaking associate because this role requires frequent interactions and communications with employees, customers and others who are located outside of Quebec.
  • Ability to effectively convert customer cancellation requests into long term relationships.
  • Ability to effectively build relationships across a wide variety of business types.
  • Ability to multi-task and perform computer duties across multiple screens while on phone with customers addressing issues or concerns in a professional tone and temperament.
  • Proficient in time management and in computer skills - Word, Excel, Power Point, etc.
  • Positive attitude that enjoys assisting and providing solutions to others.
  • High impact communication in written and verbal manner.
  • Ability to adapt to change and manage multiple priorities.
  • Ability to negotiate effectively.
  • Ability to utilize sound business practices.
  • Ability to work independently and as part of a team.
Work Environment
  • Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the workday;
  • Required to exert physical effort in handling objects less than 30 pounds rarely;
  • Normal setting for this job is an office setting.

  • Account Associate I

    3 weeks ago

    Anjou, Quebec, Canada Waste Management Canada Full time

    Job SummaryThe Account Associate I - Bilingual (IAM - TEAM) plays a crucial role in generating shareholder value by utilizing a consultative retention-based selling approach for Small/Medium commercial Waste Management customers as part of a team-based queue.Key ResponsibilitiesDevelop and implement sound retention strategies to achieve budgeted retention...

  • Account Associate I

    3 weeks ago

    Anjou, Quebec, Canada Waste Management Canada Full time

    Job SummaryThe Account Associate I - Bilingual is a key role in Waste Management Canada's commercial waste management team. This position is responsible for generating shareholder value by utilizing a consultative retention-based selling approach for Small/Medium commercial waste management customers. The successful candidate will be part of a team-based...

  • Account Associate I

    4 weeks ago

    Anjou, Quebec, Canada Waste Management Canada Full time

    Job SummaryAs a key member of our team, you will play a crucial role in generating shareholder value by utilizing a consultative retention-based selling approach for Small/Medium commercial Waste Management customers. Your primary focus will be on managing existing business relationships, developing and implementing sound retention strategies, and securing...

  • Account Associate I

    4 weeks ago

    Anjou, Quebec, Canada Waste Management Canada Full time

    Job SummaryAs a key member of our team, you will play a crucial role in generating shareholder value by utilizing a consultative retention-based selling approach for Small/Medium commercial Waste Management customers. Your primary focus will be on managing existing business relationships, developing and implementing sound retention strategies, and securing...

  • Accomplished Business Insights Professional

    2 weeks ago

    Anjou, Quebec, Canada Fed Finance Full time

    At Fed Finance, we specialize in providing expert recruitment services for the accounting and finance industries. Our consultants possess in-depth knowledge and a commitment to excellence. We strive to support job seekers throughout their career journey.Hello, I am Melissa, Recruitment and Business Development Advisor at Fed Finance, a recruitment agency...

  • Account Associate I

    4 weeks ago

    Anjou, Canada WM Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. **I. Job Summary** The Account Associate I - Bilingual (IAM - TEAM) generates shareholder value by using a...

  • Account Associate I

    4 weeks ago

    Anjou, Canada Waste Management Canada Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. I. Job SummaryThe Account Associate I - Bilingual (IAM - TEAM) generates shareholder value by using a consultative...

  • Accounting Professional

    2 weeks ago

    Anjou, Canada Fed Finance Canada Full time

    Job Title: Accounting ProfessionalWe are seeking a highly skilled Accounting Professional to join our team at Fed Finance Canada. The successful candidate will be responsible for carrying out audit, review and certain compilation assignments for various SMEs.Duties:- Conduct financial analysis and prepare corporate tax returns- Collaborate with the personal...

  • Account Associate I

    3 weeks ago

    montréal (anjou), Canada Waste Management Canada Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. I. Job SummaryThe Account Associate I - Bilingual (IAM - TEAM) generates shareholder value by using a consultative...

  • Account Associate I

    3 weeks ago

    montréal (anjou), Canada Waste Management Canada Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. I. Job SummaryThe Account Associate I - Bilingual (IAM - TEAM) generates shareholder value by using a consultative...

  • Account Associate I

    3 weeks ago

    montréal (anjou), Canada Waste Management Canada Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. I. Job Summary The Account Associate I - Bilingual (IAM - TEAM) generates shareholder value by using a consultative...

  • Account Associate I

    3 weeks ago

    montréal (anjou), Canada Waste Management Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. I. Job SummaryThe Account Associate I – Bilingual (IAM - TEAM) generates shareholder value by using a consultative...

  • Accountant Technician

    4 weeks ago

    Anjou, Canada Fed Finance Full time

    Founded in 2001, Fed Finance specializes in temporary and permanent recruitment for the accounting and finance professions. Our consultants are all experts and speak your language. We are committed to supporting you throughout your job search and at every stage of your career.Cabinet comptable d'une centaine de personnesHello, I'm Marine, Recruitment and...

  • Technician Accountant

    1 month ago

    Anjou, Quebec, Montréal, Canada Fed Finance Canada Full time

    Hello, I'm Marine, Recruitment and Business Development Consultant at Fed Finance, a recruitment firm specializing in accounting, finance and payroll. I work on two types of recruitment: temporary and permanent in the Greater Montreal area.I'm looking for an accounting technician for my client, an accounting firm located in the east end of the island...

  • Accountant CPA

    5 months ago

    Anjou, Canada Fed Finance Full time

    Founded in 2001, Fed Finance specializes in temporary and permanent recruitment for the accounting and finance professions. Our consultants are all experts and speak your language. We are committed to supporting you throughout your job search and at every stage of your career.Un cabinet comptable de plus de 100 personnes Hello, I'm Marine, Recruitment and...

  • Accountant CPA

    2 months ago

    Anjou, Quebec, Montréal, Canada Fed Finance Canada Full time

    Hello, I'm Marine, Recruitment and Business Development Consultant at Fed Finance, a recruitment firm specializing in accounting, finance and payroll. I work on two types of recruitment: temporary and permanent in the Greater Montreal area.I'm looking for a file manager for my client, an accounting firm located in the east end of Montreal. This is a...

  • Accountant Technician

    4 weeks ago

    Anjou, Quebec, H1C, Montréal, Canada Fed Finance Full time

    Founded in 2001, Fed Finance specializes in temporary and permanent recruitment for the accounting and finance professions. Our consultants are all experts and speak your language. We are committed to supporting you throughout your job search and at every stage of your career.Cabinet comptable d'une centaine de personnesHello, I'm Marine, Recruitment...

  • Accountant CPA

    5 months ago

    Anjou, Quebec, H1C, Montréal, Canada Fed Finance Full time

    Founded in 2001, Fed Finance specializes in temporary and permanent recruitment for the accounting and finance professions. Our consultants are all experts and speak your language. We are committed to supporting you throughout your job search and at every stage of your career.Un cabinet comptable de plus de 100 personnes Hello, I'm Marine, Recruitment...

  • Accountant Technician

    3 weeks ago

    montréal (anjou), Canada Fed Finance Full time

    Founded in 2001, Fed Finance specializes in temporary and permanent recruitment for the accounting and finance professions. Our consultants are all experts and speak your language. We are committed to supporting you throughout your job search and at every stage of your career.Cabinet comptable d'une centaine de personnesHello, I'm Marine, Recruitment and...

  • Accountant Technician

    3 weeks ago

    montréal (anjou), Canada Fed Finance Full time

    Founded in 2001, Fed Finance specializes in temporary and permanent recruitment for the accounting and finance professions. Our consultants are all experts and speak your language. We are committed to supporting you throughout your job search and at every stage of your career.Cabinet comptable d'une centaine de personnesHello, I'm Marine, Recruitment and...

  • Accountant Technician

    3 weeks ago

    montréal (anjou), Canada Fed Finance Full time

    Founded in 2001, Fed Finance specializes in temporary and permanent recruitment for the accounting and finance professions. Our consultants are all experts and speak your language. We are committed to supporting you throughout your job search and at every stage of your career. Cabinet comptable d'une centaine de personnes Hello, I'm Marine, Recruitment and...

  • Accounts Payable Analyst

    3 months ago

    Anjou, Canada Aston Carter Full time

    Appliquez_ - MAINTENANT et vous serez contacté dans les 2 jours de travail._ - Apply_ - NOW and you will be contacted within 2 business days._ **Description**: - Examiner les instructions de réassurance fournies par l'équipe de souscription ; - Résumer la valeur de la prime de réassurance à payer dans notre système de suivi des paiements et...

  • Co-manager I

    5 months ago

    Anjou, Canada GUESS?. Inc. Full time

    **Reports to**: Store Manager **Supervises**: assists store manager with all store associates Position Overview The co-manager is responsible for selling floor leadership with the overall goal of customer satisfaction. He or she acts as second in command assisting the store manager in the overall running of an individual store. People Development -...

  • Accounts Payable

    2 months ago

    Anjou, Canada AYK International Full time

    **Company Description** AYK International Inc. is a leading manufacturer of sportswear with offices and state-of-the-art manufacturing facilities in China, Pakistan, Bangladesh, and Europe. The company stays up to date with international fashion trends while focusing on eco-friendly and technical yarns to produce high-quality products. AYK International...

  • Associate Internet Fulfillment

    5 months ago

    Anjou, Canada Rona Full time

    By joining the RONA family, you’ll enjoy many benefits, such as: - An inclusive and safe working environment - Promotion of work-life balance - Exclusive employee discounts - Benefits: insurance (certain conditions apply), annual salary review, etc. - Opportunities for advancement within the company - An employer that’s involved in the community -...