Junior System Analyst
4 weeks ago
Job Summary
Assent is seeking a highly skilled Junior System Analyst to join our IT Support team. As a key member of our team, you will be responsible for providing world-class support to our stakeholders, troubleshooting technology issues, and creating knowledge base articles and documentation.
Key Responsibilities
- Provide systems support to Assent stakeholders
- Provision and management of systems accounts
- Monitoring of systems and processes
- Reporting status and assisting in the development of procedural manuals
- Ensuring high-quality IT asset management
- Administration of Assent's SaaS tools contracts
- Participating in the preparation and execution of ISO quality management audit process
- Assisting in day-to-day office administration and preparing departmental records and reports
- Working closely with the Assent security team and resolving security puzzles and issues
- Filling in for System Analysts in their absence
Requirements
- College Diploma/Bachelor's degree in an IT discipline
- 2 years of experience in systems analysis, business or solution architecture, business analysis, business process reengineering, and/or process improvement
- Excellent oral and written communication skills and detail-oriented
- Ability to effectively solve problems and maintain a positive attitude in a dynamic environment
- Experience with SaaS systems and services is desirable
What We Offer
At Assent, we offer a competitive base salary, a corporate bonus program, retirement savings options, and more. We also provide flexible work options, volunteer days, and opportunities to get involved in corporate giving initiatives. Our commitment to diversity, equity, and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.
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