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Client Success Associate
2 months ago
At Element Fleet Management, we're redefining the fleet management industry to be people-first, then business. We're dedicated to delivering a superior client experience, and we need talented individuals like you to help us achieve this goal.
What We're Looking For
We're seeking a highly motivated Client Success Associate to join our team. As a key member of our customer success team, you'll be responsible for building and maintaining strong relationships with our clients, providing exceptional day-to-day account support, and identifying opportunities to drive growth and cost savings.
As a Client Success Associate, you'll work closely with our internal cross-functional teams to develop account strategies that meet our clients' unique needs and goals. You'll also be responsible for executing day-to-day requests and activities, analyzing customer data, and leveraging subject matter experts to resolve inquiries.
Requirements
A bachelor's degree in business or a related field is required. Equivalent relevant experience will be considered in lieu of a degree.
2-5 years of customer service or client account management experience is highly desirable, preferably in a B2B service environment.
Proficiency in various MS Office software applications, including Word, Excel, and PowerPoint.
What's in it for You
• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
We're an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We're pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors.
