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Client Success Associate
1 month ago
At Element Fleet Management, we're redefining the fleet management industry by putting people first. We're seeking a talented Client Success Associate to join our team and contribute to delivering exceptional client experiences.
About the Role
- As a Client Success Associate, you'll work closely with our FPS team to provide support and ensure seamless client experiences.
- You'll be responsible for executing day-to-day tactical requests, managing exceptions, and identifying opportunities for process improvement.
- With a strong focus on customer service, you'll leverage your expertise to resolve inquiries and provide exceptional support to our clients.
Requirements
- High school diploma or equivalent required; BS/BA in business or related field preferred.
- Minimum 1 year of customer service experience, preferably in a B2B or services organization.
- Solid working knowledge of Microsoft suite of programs and strong Excel skills.
- Positive attitude, ability to work collaboratively, and manage multiple tasks and priorities.
- Self-motivated and professional team player who works well with others.
What We Offer
- A culture of innovation, empowerment, and accountability.
- Comprehensive health and welfare benefits that serve the needs of you and your family.
- Additional benefits and amenities, including paid time-off programs and hybrid work environment.
Element Fleet Management is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates and are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, or any other legally-protected factors.