Client Success Associate

4 weeks ago

Mississauga, Ontario, Canada Element Fleet Management Full time
Unlock Your Potential at Element Fleet Management

At Element Fleet Management, we're redefining the fleet management industry by putting people first. We're seeking a talented Client Success Associate to join our team and help us deliver exceptional client experiences.

About the Role

  • As a Client Success Associate, you'll work closely with our clients to understand their needs and develop solutions that drive business results.
  • You'll provide exceptional customer service, ensuring timely and effective resolution of client inquiries and requests.
  • Collaborate with our FPS team to identify process improvement opportunities and develop innovative solutions.

Requirements

  • High school diploma or equivalent required; BS/BA in business or related field preferred.
  • Minimum 1 year of customer service experience, preferably in a B2B or services organization.
  • Solid working knowledge of Microsoft suite of programs.
  • Strong Excel skills, including formulas, data analytics, and pivot tables.
  • Positive attitude and ability to work collaboratively with others.
  • Ability to manage multiple tasks and priorities.

What We Offer

  • A culture of innovation, empowerment, and accountability.
  • Comprehensive health and welfare benefits that serve the needs of you and your family.
  • Additional benefits and amenities, including paid time-off programs.
  • Hybrid work environment for most positions.

Element Fleet Management is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional client experiences.

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