Patient Access Manager

2 weeks ago


Surrey, British Columbia, Canada Fraser Health Full time
Job Summary

Fraser Health is seeking a highly skilled Patient Access Manager to provide operational oversight and management of patient access and transitions within the site, between hospitals, and between hospitals and community.

Key Responsibilities
  • Provide leadership to all areas and support services linked to patient flow and transition across the health continuum.
  • Identify barriers to patient flow and provide leadership and management to address barriers and facilitate improvement system-wide.
  • Create, develop, and support seamless transition points between hospital and community and evaluate their effectiveness.
  • Monitor, track, and evaluate access & flow performance based on MOH criteria/indicators.
  • Oversee Complex Discharge processes & performance for the site as well as the designation and monitoring of Alternate Levels of Care (ALC).
Requirements
  • Completion of an undergraduate degree in health sciences or related field.
  • Seven years' recent related experience in patient access and flow, discharge planning, and Alternate Level of Care within a complex healthcare environment.
  • Two years in a leadership role.
Competencies
  • Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring, and Courageous.
  • Professional/Technical Capabilities: Demonstrated ability to provide progressive and innovative approaches to service delivery and program issues.


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