Senior Technical Implementation Specialist for Zero Trust Solutions
2 days ago
We are seeking a seasoned technical expert to lead the deployment of our Zero Trust/SASE solutions.
As a key member of our Professional Services team, you will be responsible for onboarding new customers and additional products for existing clients.
Your primary focus will be delivering timely and organized onboarding experiences that showcase the full value of our products and services.
You will work closely with our Customer Support, Engineering, and other teams to provide proactive technical guidance and expertise across all our offerings.
In this role, you will contribute to the success of our organization by sharing knowledge and best practices with your colleagues.
About the Role:
- Onboard new customers and additional products for existing clients.
- Deliver timely and organized onboarding experiences.
- Ensure customers realize the full potential of our products and services.
- Collaborate with internal teams to provide technical expertise and support.
- Share knowledge and best practices within the organization.
Requirements:
- A minimum of 5 years of experience in technical implementation or onboarding roles.
- Deep understanding of Internet and Security technologies, including SWG, Sandboxing, Firewalls, DLP, and VPNs.
- Knowledge of OSI model layers and protocols, including TCP/IP, TLS, DNS, HTTP.
- Experience with Security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS, Zero Trust.
- Strong interpersonal communication and organizational skills.
- English proficiency is required.
Salary Estimate: $120,000 - $180,000 per year.
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