Patient Experience Coordinator
2 days ago
Our Commitment to Exceptional Patient Experiences
">We believe that oral health is a top priority, and we strive to create a unique patient experience in our industry. As a member of our team, you will play a vital role in supporting our patients and colleagues. Your responsibilities will include greeting patients warmly, coordinating appointments, and handling insurance claims.
">Your Key Responsibilities
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- Patient Coordination & Support: Provide exceptional customer service by educating patients about preventive care and appointment details, while addressing their questions or concerns.">
- Scheduling Hygiene Appointments: Optimize scheduling for hygiene visits, minimizing gaps and cancellations, and following up with patients to confirm appointments.">
- Insurance & Accounts: Ensure accurate billing and timely follow-ups for insurance claims related to hygiene services.">
- Front Office Administration: Support the Office Manager with administrative tasks to ensure seamless hygiene operations.">
- Team Collaboration: Foster a supportive and efficient workplace by working closely with the clinical hygiene team.">
What We Offer
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- A competitive salary range of $20.00-$25.00 per hour, depending on experience and qualifications.">
- Dental care benefits.">
About You
">To be successful in this role, you should have at least one year of administration experience and strong organizational and multitasking skills. Excellent interpersonal skills and the ability to work in a fast-paced environment are also essential. IPAC certification is not required but considered an asset.
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