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Food Service Team Lead

2 months ago

Kemptville, Ontario, Canada Tim Hortons - Kemptville Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Tim Hortons - Kemptville. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our food service establishment.

Key Responsibilities
  • Leadership and Supervision: Supervise and co-ordinate activities of staff who prepare and portion food, train staff in job duties, sanitation and safety procedures, and ensure that food and service meet quality control standards.
  • Operations Management: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and maintain records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns and ensure that food and service meet quality control standards.
  • Reporting and Administration: Prepare and submit reports, and maintain accurate records of staff performance and customer feedback.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a food service establishment, or equivalent experience.
  • Work Environment: Fast-paced environment, work under pressure, and standing for extended periods.
  • Personal Qualities: Client focus, efficient interpersonal skills, flexibility, and a team player attitude.
What We Offer
  • Work Term: Permanent position.
  • Work Language: English.
  • Hours: 35 hours per week.