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Food Service Team Lead

1 month ago

Kemptville, Ontario, Canada Tim Hortons Full time

As a Food Service Supervisor at Tim Hortons, you will be responsible for leading a team of food service staff to ensure exceptional customer service and quality food preparation. Your key responsibilities will include:

Key Responsibilities
  • Establishing and implementing efficient work schedules to meet customer demand
  • Requisitioning food and kitchen supplies to maintain high standards of quality and freshness
  • Supervising and coordinating the activities of food service staff to ensure seamless service delivery
  • Training staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment
  • Estimating ingredient and supply requirements to ensure accurate ordering and minimize waste
  • Ensuring that food and service meet quality control standards by conducting regular quality checks
  • Addressing customer complaints and concerns in a professional and courteous manner
  • Maintaining accurate records of stock, repairs, sales, and wastage to inform inventory management and cost control decisions
  • Preparing and submitting reports to management on a regular basis

As a Food Service Supervisor, you will be working in a fast-paced environment with a team of dedicated professionals. You will be responsible for leading by example and promoting a culture of excellence and customer satisfaction.

Requirements
  • 1-2 years of experience in a food service or related role
  • Secondary (high) school graduation certificate
  • Ability to work in a team environment and lead by example
  • Excellent communication and customer service skills
  • Ability to maintain accurate records and prepare reports

If you are a motivated and customer-focused individual with a passion for food service, we encourage you to apply for this exciting opportunity.