Digital Media Systems Specialist

4 weeks ago

Ottawa, Ontario, Canada Parliament of Canada Full time
Job Title: Systems Technician

The Parliament of Canada is seeking a skilled Systems Technician to join the Digital Media and Connected Systems team. As a key member of this team, you will be responsible for maintaining, enhancing, and installing multimedia systems and technologies, including video, audio, security, controls, and other systems.

Key Responsibilities:

  • Maintain and enhance multimedia systems and technologies to ensure optimal performance and functionality.
  • Install and configure new systems and equipment to meet client requirements.
  • Provide Tier 1 and Tier 2 client support for the installation, maintenance, and urgent problem-solving of systems.
  • Collaborate with the team to design, test, and implement systems and equipment to respond to unique client requirements and event support parameters.
  • Assist with the management of small- to medium-sized projects, helping to define requirements, designing, documenting, testing, creating, and implementing technical solutions and systems.

Requirements:

  • A post-secondary degree or diploma in Engineering Technician or a related field, or an acceptable combination of education and/or relevant experience and training.
  • Minimum of two (2) years of experience in technical support and problem-solving for a wide range of EISS (Enterprise Integrated Security Systems) equipment and systems.
  • Experience in the design, testing, and implementation of systems and equipment to respond to unique client requirements and event support parameters.
  • Experience assisting with the management of small- to medium-sized projects, helping to define requirements, designing, documenting, testing, creating, and implementing technical solutions and systems.
  • Experience with high-level client relations and effective handling of service requests and technical issues.

Assets:

  • Knowledge of various technical equipment, including intrusion, access control, video surveillance, physical barriers, intercoms, and communication devices.
  • Knowledge of the principles of electronics.
  • Knowledge of how to assemble equipment racks, reading plans and technical diagrams, and thermal, cable, and electrical systems management.
  • Experience and/or training in programming systems, including Lenel, Genetec, Milestone, TRAKA, Bosch, Jupiter, and Raritan.
  • Knowledge of the principles of network computing, including types of routers and switches, basic IP, and MAC.

Why Work with Us:

  • Training and development opportunities.
  • Work-life balance.
  • Four weeks of vacation.
  • Thirty-five hour work week with flexible short week options.

In order to ensure seamless delivery of services and operations, the Parliament of Canada operates under a 24/7 support model. Depending on the support required, some work activities related to this role may require working irregular hours, overtime, or providing on-call support to meet operational requirements.

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