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Client Service Representative

2 months ago


Ottawa, Ontario, Canada Royal Bank of Canada Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Client Advisor. As a Client Advisor, you will play a key role in delivering exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Proactively engage with clients to understand their needs and provide personalized solutions.
  • Develop and maintain strong relationships with clients to drive business growth and retention.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Stay up-to-date with industry trends and developments to provide expert advice to clients.
  • Manage client complaints and issues in a professional and timely manner.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent required; post-secondary education in a related field an asset.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.