Vice President of Accounting Operations
3 weeks ago
About Us: At Gated Talent, we empower business owners to thrive in a rapidly evolving market. As a leading provider of bookkeeping and tax services for small businesses, our mission is to deliver exceptional value through a unique blend of technology and human expertise.
Position Overview: The Chief Building Officer will report directly to the CEO and play a pivotal role in driving the growth and success of our high-performing technology company. This strategic leader will be responsible for enhancing the timeliness and quality of our bookkeeping services, driving customer satisfaction, and building robust accounting practices.
- Service Delivery: Ensure the timely and accurate delivery of bookkeeping and tax services, continuously improving operational efficiency across people, processes, and systems.
- Expansion and Innovation: Develop and expand our tax preparation and resolution practice, helping Gated Talent deepen its competitive edge by identifying and launching complementary offerings at scale.
- Strategic Planning: Lead the development and execution of the company's customer strategy, ensuring alignment with business goals and objectives.
- Focus and Accountability: Drive a strong focus on net retention and customer value creation, ensuring that our services consistently meet and exceed customer expectations.
- Trend Monitoring: Stay ahead of SMB and fintech trends to ensure Gated Talent remains at the forefront of innovation and customer satisfaction.
Qualifications:
- Required: 15+ years of proven experience in senior leadership roles at high-profile tech startups that have scaled to $100M+ in annual revenue and 100,000+ customers.
- Preferred: experience leading large accounting and/or tax teams and delivering world-class customer experience while driving net dollar retention and gross margin improvements.
- Strong Leadership Skills: A history of building, leading, and developing high-performing teams.
- Experience in Focus and Accountability: A track record of driving focus and accountability on net retention and creating customer value.
Compensation: We offer a highly competitive salary range of $150,000 - $250,000 per annum, commensurate with experience, as well as additional benefits and perks.
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