Customer Service Representative

4 weeks ago


Ottawa, Ontario, Canada CB Canada Full time

Job Title: Customer Service Representative

Location: On-site with the team

Duration: 12 Months

We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for supporting and expanding our large social media self-serve advertising customer base by demonstrating the value of advertising solutions.

Key Responsibilities:

  • Proactively outreach to decision-makers over the phone and via email to increase the ROI for their advertisement.
  • The assigned book of business will be on a quarterly basis, with new accounts assigned on a monthly basis.
  • Ability to work all shifts as required.

Requirements:

  • HS Diploma or GED
  • Min 1-yr customer service experience
  • Prefer experience working in a sales environment with sales targets or quotas.


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