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Restaurant Operations Manager

2 months ago

Petawawa, Canada Swiss Chalet Full time
About the Role

We are seeking a highly skilled Restaurant Operations Manager to join our team at Swiss Chalet. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Determine Service Offerings and Operational Procedures

Develop and implement operational procedures to ensure efficient and effective service delivery.

Inventory Management

Organize and maintain inventory levels to minimize waste and maximize profitability.

Health and Safety

Ensure that all health and safety regulations are followed, maintaining a safe and healthy work environment for our staff and customers.

Supplier Negotiations

Negotiate arrangements with suppliers for food and other essential supplies, ensuring the best possible prices and quality.

Customer Service

Address customer complaints and concerns in a professional and courteous manner, ensuring that our customers receive exceptional service.

Operations Planning and Evaluation

Plan, organize, direct, control, and evaluate daily operations to ensure that our restaurant is running smoothly and efficiently.

Requirements
  • 2 years to less than 3 years of experience in a similar role
  • Permanent employment
  • Language of work: English
  • Working hours: 40 hours per week