Lead Guest Services Team Member

4 weeks ago


Greater Napanee, Ontario, Canada Pilot Company Full time

Job Summary: We are seeking a skilled Guest Services Team Member to supervise employees and oversee the general operations of the store. The ideal candidate will possess excellent customer service skills, be self-motivated, and able to assist managers with tasks to maintain facilities and operations.

Key Responsibilities:

  • Supervise employees and manage store operations
  • Ensure excellent customer service and a customer-focused culture
  • Assist managers with tasks and maintenance
  • Be knowledgeable of store operations and PFJ's commitment to quality and customer service

Requirements:

  • Previous experience in retail operations or working knowledge
  • Incredible customer service skills and ability to maintain a customer-focused culture
  • Proficiency with calculators, computers, and other equipment
  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
  • Background check required

Benefits:

  • Fuel Discount
  • Weekly Pay
  • RRSP (for Full Time Employees)
  • Extended Health Care Benefits (for Full Time Employees)
  • AD&D Insurance (for Full Time Employees)
  • Life Insurance (for Full Time Employees)
  • Adoption Assistance
  • Tuition Reimbursement
  • Extensive Training Program


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