Guest Services Team Lead
1 week ago
Pilot Company is an industry-leading network of travel centers, boasting over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces.
Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins.
We support a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, we remain true to our founding values, people-first culture, and commitment to giving back.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
Military personnel are encouraged to apply.
Job Summary:
The Guest Services Team Lead is responsible for supervising employees and overseeing general store operations. This individual must possess excellent customer service skills, be self-motivated, and ready to assist managers with tasks that ensure our facilities are well-maintained and running smoothly.
Salary: $18.40-$21.20 per hour (dependent on experience)
Responsibilities:
- Previous experience in retail operations or working knowledge of similar environments
- Incredible customer service skills and the ability to maintain a customer-focused culture
- Proficiency with calculators, computers, and other equipment
- Ability to work collaboratively as part of a team and interact with various levels, from hourly team members to corporate representatives
- Flexible schedule including nights, days, weekends, and holidays
Benefits:
- Fuel Discount
- Weekly Pay
- RRSP (for Full Time Employees)
- Extended Health Care Benefits (for Full Time Employees)
- AD&D Insurance (for Full Time Employees)
- Life Insurance (for Full Time Employees)
- Adoption Assistance
- Tuition Reimbursement
- Extensive Training Program
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