Healthcare Administrative Assistant

6 days ago

Richmond Hill, Ontario, Canada Mackenzie Health Full time

About the Role

Mackenzie Health is seeking a skilled and detail-oriented Healthcare Administrative Assistant to join our team. As a key member of our healthcare team, you will provide exceptional administrative support to ensure the smooth operation of our healthcare environment.

Key Responsibilities

  • Provide clerical and administrative support to maintain a progressive, efficient, and organized healthcare environment.
  • Operate, maintain, and order different types of office and hospital equipment and supplies.
  • Use EPIC to support effective communications within the area, including case bookings, demographic label printing, and other EPIC duties as required.
  • Prepare charts for surgical cases, manage patient flow, and make post-discharge calls as needed.
  • Respond to telephone inquiries and call bells, and communicate with staff, patients, and families.

Requirements

  • Grade 12 or equivalent.
  • Working knowledge of Medical Terminology.
  • Prior experience in an administrative/clerical role, preferably within a healthcare environment.
  • Keyboarding skills (40 wpm).
  • Experience with computer applications, including Microsoft Office.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills.
  • Ability to effectively de-escalate situations.
  • Customer Service skills.
  • Proven attendance record.
  • Understanding and compliance with patient and staff safety policies and procedures.
  • Ability to perform the essential duties of the job.
  • Empathy in interactions with others and demonstration of behaviours consistent with Mackenzie Health's Commitment to Caring.
  • Alignment with the values of Mackenzie Health – Excellence, Leadership, and Empathy.

What We Offer

  • A dynamic and challenging work environment.
  • Opportunities for professional growth and development.
  • A commitment to providing an exceptional experience for staff and clients.

How to Apply

Please submit your application, including your resume and cover letter, to [insert contact information].

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