Customer Experience Associate

4 weeks ago

Mississauga, Ontario, Canada TD Full time
Description du poste

Clé de la réussite

En tant que Customer Experience Associate, vous contribuerez à offrir une expérience client exceptionnelle à nos clients. Vous serez responsable de créer un environnement de travail positif et de soutenir l'équipe dans la réalisation de ses objectifs.

Compétences clés

  • Compétences en service à la clientèle exceptionnelles
  • Capacité à travailler en équipe et à communiquer efficacement
  • Connaissance des produits et services bancaires
  • Capacité à résoudre les problèmes et à prendre des décisions

Responsabilités

  • Offrir une expérience client exceptionnelle à nos clients
  • Travailler en équipe pour atteindre les objectifs de l'équipe
  • Contribuer à la croissance et au développement de l'équipe
  • Participer à la formation et au développement professionnel

Exigences

  • High School diploma et/ou
  • 1+ ans d'expérience dans le domaine des services bancaires
  • Post-Secondaire ou Diplôme universitaire (dans un domaine connexe) préféré

Langues préférées

  • Espagnol
  • Italien
  • Polonais/Ukrainien
  • Man/Can
  • Vietnamien

À propos de nous

La TD est un chef de file mondial dans le secteur des institutions financières. Nous sommes guidés par notre vision d'être une meilleure banque et par notre objectif d'enrichir la vie de nos clients, de nos collectivités et de nos collègues.

Nous sommes ravis que vous envisagiez une carrière à la TD. Sachez que nous avons à cœur d'aider nos collègues à réussir dans leur vie tant personnelle que professionnelle.

Perfectionnement des collègues

Nous tenons à nous assurer que vous disposez des outils et ressources nécessaires pour réussir à votre nouveau poste. Dans cette optique, nous organiserons des séances d'intégration et de formation.

Processus d'entrevue

Nous communiquerons avec les candidats sélectionnés pour planifier une entrevue. Nous ferons notre possible pour communiquer par courriel ou par téléphone avec tous les candidats pour leur faire part de notre décision.

Mesures d'adaptation

L'accessibilité est importante pour nous. N'hésitez pas à nous faire part de toute mesure d'adaptation dont vous pourriez avoir besoin pour participer sans entraves au processus d'entrevue.

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