Front Desk Representative

1 week ago


Golden, Canada Travelodge Golden Full time
Job Title: Front Desk Agent

We are seeking a highly organized and customer-focused Front Desk Agent to join our team at Travelodge Golden.

Job Summary:

The Front Desk Agent will be responsible for providing exceptional guest service, handling room reservations, and maintaining a clean and organized front desk area.

Key Responsibilities:
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Room Reservations: Take, cancel, and change room reservations as needed.
  • Cash Handling: Process guests' departures, calculate charges, and receive payments.
  • Inventory Management: Maintain an inventory of vacancies, reservations, and room assignments.
  • Emergency Procedures: Follow emergency and safety procedures as required.
  • Clerical Duties: Perform clerical tasks such as faxing, filing, and photocopying.
  • Communication: Answer telephone calls, relay messages, and assist clients/guests with special needs.
What We Offer:

We offer a supportive work environment, opportunities for professional growth and development, and a competitive compensation package.

Requirements:
  • Education: No degree, certificate, or diploma required.
  • Experience: Will train.
  • Language: English.
  • Work Hours: 40 hours per week.

We are an equal opportunities employer and welcome applications from diverse candidates.



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