Restaurant Operations Manager

3 weeks ago


Niagara Falls, Ontario, Canada Howard Johnson Plaza Hotel By Wyndham Full time
Restaurant Manager Job Description

We are seeking a skilled Restaurant Manager to join our team at Howard Johnson Plaza Hotel By Wyndham. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and maintaining high standards of quality and safety.

Key Responsibilities:
  • Operations Management: Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Staff Supervision: Conduct performance reviews and provide guidance to staff members to ensure they meet the required standards.
  • Inventory Management: Organize and maintain inventory to prevent stockouts and overstocking.
  • Customer Service: Address customers' complaints or concerns and provide exceptional customer service to maintain a positive reputation.
  • Marketing: Participate in marketing plans and implementation to promote the restaurant and attract new customers.
Requirements:
  • 7 months to less than 1 year of experience in a similar role.
  • Permanent position with 30 hours per week.
  • Fluency in English.


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