Retail Services Director

5 days ago


Calgary, Alberta, Canada H&R Block Full time

At H&R Block, we are seeking an experienced Retail Services Director to oversee our retail capital expenditure program. This exciting opportunity is based in Calgary and offers a hybrid work schedule with 3 days per week in-office.

The successful candidate will report to the AVP, Retail Operations & Real Estate and be responsible for managing capex projects for all retail locations, ensuring timely completion and budget adherence. Key areas of responsibility include project management, requisitions, field requests, signage, facility services, insurance claims, utility management, vendor management, design standards, and lease management.

A bachelor's degree in Business Administration or relevant education, along with a minimum of 5 years' experience in capex project management, is required. Proficiency in Microsoft Office Suite is also necessary. Additional qualifications include store design and space planning, lease management, and good knowledge of retail leasing and leasing processes.

As a key member of our team, the Retail Services Director will work closely with internal teams such as Procurement, Finance, Legal, and Field Leaders to ensure seamless execution of capex projects. Strong organizational, time management, and multi-tasking skills, as well as excellent verbal and written English communication skills, are essential for this role.

The estimated salary for this position is $120,000 - $150,000 per year, depending on experience. If you have a passion for retail services management and possess the necessary skills and qualifications, we encourage you to apply.



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