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Kitchen Operations Manager
2 months ago
Job Summary
The Kitchen Operations Manager supports the Restaurant Manager at HMSHost at Montréal–Pierre Elliott Trudeau International Airport with medium sales volume and moderately complex kitchen and culinary operations. This role is responsible for day-to-day supervision of and assignment of work to non-management associates in the kitchen.
Key Responsibilities
- Ensures the kitchen is staffed appropriately, clean, and equipped with necessary inventory and functioning equipment on a daily basis.
- Supervises the day-to-day activities of kitchen staff and assigns responsibilities for specified work.
- Monitors and updates prep, par, and pull sheets to ensure efficient kitchen operations.
- Trains cooks and prep cooks to maintain high-quality food preparation and presentation.
- Ensures recipe compliance and completes self-inspection reports to maintain food safety and quality standards.
- Coordinates expediting to ensure timely and accurate food delivery to customers.
- Maintains planograms for walk-in refrigerators and freezers to optimize inventory management.
- Identifies hiring, firing, advancement, promotion, or other associate status change needs of the kitchen staff.
- Ensures compliance with company and franchise standards of operation procedures, as well as those of all applicable regulatory agencies.
- Provides exceptional customer service to customers at all times, including training staff to ensure customer satisfaction and product quality.
Requirements
- Requires a High School diploma or general education development (GED) diploma; Inter-Provincial Red Seal certification in cooking is preferred; brand certification is a plus.
- Requires 2 or more years of job-related experience in medium volume and/or multi-unit kitchen operations; 3 or more years is preferred.
- Demonstrates knowledge of product, customer service, services, and quality standards required, equipment, and operations standards required.
- Demonstrates team management, delegation, issue resolution, coaching skills, and ability to motivate others and act as a change agent.
- Demonstrates organization and multi-project time/issue management.
- Requires the ability to speak, read, and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with individuals.
Benefits
- Competitive compensation
- Flexible spending account for health expenses
- 401(k) retirement savings plan
- Paid Vacation
- Employee and family members comprehensive benefits including medical, dental, vision care, long-term disability, short-term disability, and life insurance
- Credit Union Membership
