Customer Account Representative

1 month ago

St John's, Newfoundland and Labrador, Canada Abstract Management Group Full time
Customer Account Manager Job Description

Abstract Management Group is a dynamic business management firm that empowers our clients' growth through innovative customer service, sales, and marketing strategies. We are seeking a creative and results-driven Customer Account Manager to engage our consumer audience in acquisitions and existing accounts effectively.

Key Responsibilities:

  • Create and present product proposals to customers tailored to their individual needs
  • Drive sales growth through regular contact and introducing our clients' specific products and services
  • Cultivate relationships directly with all customer accounts, new and existing
  • Retain customer accounts through solution-based selling
  • Support and collaborate with other team members to ensure quality work and meet KPIs

Requirements:

  • Associates Degree or 4-year diploma highly recommended
  • 1-3 years of Customer Account Management, Sales, Client Facing, and/or entry-level experience required
  • Comfortable engaging with customers directly
  • High attention to detail when managing accounts
  • Excellent written and verbal communication skills
  • Strong work ethic and ability to learn new skills quickly
  • Outstanding time management and follow-up

What We Offer:

  • In-house paid training and coaching from industry experts
  • Comprehensive and competitive pay structure
  • Internal and exponential promotions/upward mobility
  • Enthusiastic team environment and collaborative team atmosphere
  • Team building nights/all-expense-paid team events and company trips

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