Customer Service Representative

3 weeks ago

St John's, Newfoundland and Labrador, Canada SinglePoint Group International Full time
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Assist and market products and services to new and existing customers
  • Assist with customer-related payment solutions and account discrepancies
  • Document customer accounts accurately
  • Respect and uphold privacy and protection of customer information
  • Meet and exceed individual targets and performance expectations

Requirements:

  • Must bring your own device that meets specific technical requirements
  • Ability to work independently and within a team and maintain accuracy
  • Ability to work flexible shifts
  • Strong organizational and active listening skills to determine the appropriate course of action
  • Strong attention to detail with excellent written and verbal communication skills
  • Proficient computer skills
  • Experience in accounts receivables at various stages of overdue payments, call center or customer service environments is a plus

Compensation:

Hourly rate of $15.60 plus 4% vacation pay

We offer a competitive compensation package and opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application.

We are an equal opportunity employer and welcome applications from diverse candidates. Accommodations are available upon request at any point in the selection process.

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