IT Support Specialist

2 months ago


Drummondville, Quebec, Canada Randstad Canada Full time

We are seeking an IT Support Specialist to provide first-level IT support to our team. Responsibilities include providing technical assistance to users, analyzing user requests, and proposing solutions within prescribed deadlines. The ideal candidate will have a strong knowledge of Windows and Linux operating systems, as well as networking and Office 365.


The successful candidate will be responsible for installing computer equipment, software, and security systems. They will also train employees in the use of IT equipment and services, perform minor repairs on IT equipment, and sort and manage end-of-life IT equipment.


We offer a dynamic work environment with opportunities for growth and development. If you are a motivated and customer-oriented individual with excellent communication skills, we encourage you to apply.


At Randstad Canada, we are committed to fostering a diverse and inclusive workplace. We encourage applications from qualified candidates who share our values and are passionate about delivering exceptional results.

Key Responsibilities:

  • Provide technical support to users
  • Analyze user requests and propose solutions
  • Install computer equipment, software, and security systems
  • Train employees in the use of IT equipment and services
  • Perform minor repairs on IT equipment
  • Sort and manage end-of-life IT equipment

Qualifications:

  • DEC, AEC, or DEP in computer science
  • 3-5 years of experience in a similar position
  • Strong knowledge of Windows and Linux operating systems
  • Knowledge of networking and Office 365
  • Excellent communication skills

Working Conditions:

Hours: 8:00 am to 4:30 pm, Monday to Friday


12-month contract with possibility of permanent position


On-site parking


40-hour work week


Working conditions: on site, 5 days on site


Production environment



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