Healthcare Implementation Specialist
1 month ago
Our client is seeking a skilled Healthcare Implementation Specialist to join their team in supporting an Epic implementation in Canada.
Job Summary:The ideal candidate will have experience in product configuration, implementation, and maintenance of Citrix, Active Directory, VMware, and Epic systems. Strong technical skills, excellent communication, and leadership abilities are essential for this role.
Key Responsibilities:- Provide technical environment assessment and detailed solution output for team members to execute on.
- Own the customer implementation lifecycle from customers based on execution of assigned project tasks, including installing Imprivata products, testing, and managing the project through end-user deployment.
- Contribute to the creation and maintenance of project and process-related 'best practice' methodologies, training, and documentation.
- Assist with maintaining a repository of current Imprivata product solutions and offerings that will be used by the PMO to efficiently lead projects.
- 5+ years of demonstrated expertise implementing enterprise software packages or custom systems.
- 3-5 years of experience with Windows administration and applications, with the ability to successfully troubleshoot independently.
- Working knowledge of modern EMR systems, such as Epic, Cerner, McKesson, and Meditech.
- Working knowledge of Virtualization Technologies, including Citrix, VMWare, Hyper-V, and Nutanix.
- Working experience with database management systems, such as MS-SQL, ORACLE, MySQL, and PostgreSQL.
- Experience with client-server model software implementations that impact end-users.
- Experience with support CRM systems, with SalesForce experience being a plus.
- Experience with Identity Management Solutions, provisioning systems, and Web SSO.
- UI-level scripting experience with one of the following: VBScript, JavaScript, or AutoIT.
- Experience with LAN/WAN network infrastructure, including understanding of switches, routers, and firewalls.
- Excellent verbal and written skills, leadership skills, analytical skills, and project management experience, with PMP certification being a plus.
Must live in Canada. Travel to multiple sites around Quebec will be required, with the client paying for travel, reimbursing for mileage, and food.
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