Insurance Quality Assurance Specialist

1 month ago


Vaughan, Ontario, Canada CAA Club Group Full time

Position Overview

The CAA Club Group is seeking a highly skilled Insurance Quality Assurance Specialist to lead the development and execution of quality assurance programs.

Key Responsibilities:

  • Develop and implement quality assurance strategies to ensure compliance with industry standards.
  • Conduct quality evaluations and provide recommendations for improvement.
  • Collaborate with cross-functional teams to identify and address quality gaps.
  • Design and deliver training programs to enhance quality assurance skills.
  • Develop and maintain quality metrics and reports to inform business decisions.

Requirements:

  • 10+ years of experience in property damage claims or quality assurance.
  • Post-secondary diploma/degree or equivalent combination of education and experience.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Bilingualism in English and French is an asset.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunity to work with a leading insurance company.
  • Professional development opportunities.

How to Apply:

Please submit your resume and cover letter to [insert contact information].



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