Insurance Quality Assurance Specialist
1 month ago
Position Overview
The CAA Club Group is seeking a highly skilled Insurance Quality Assurance Specialist to lead the development and execution of quality assurance programs.
Key Responsibilities:
- Develop and implement quality assurance strategies to ensure compliance with industry standards.
- Conduct quality evaluations and provide recommendations for improvement.
- Collaborate with cross-functional teams to identify and address quality gaps.
- Design and deliver training programs to enhance quality assurance skills.
- Develop and maintain quality metrics and reports to inform business decisions.
Requirements:
- 10+ years of experience in property damage claims or quality assurance.
- Post-secondary diploma/degree or equivalent combination of education and experience.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Bilingualism in English and French is an asset.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a leading insurance company.
- Professional development opportunities.
How to Apply:
Please submit your resume and cover letter to [insert contact information].
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