Banking Advisor

4 days ago


Winnipeg, Manitoba, Canada Royal Bank of Canada Full time
Company Overview

Royal Bank of Canada is a leading financial institution that prioritizes innovation, growth, and inclusivity. Our team is dedicated to delivering exceptional customer experiences and making a positive impact in our communities.

Job Summary

This internship provides an opportunity to gain hands-on experience as a Banking Advisor, working directly with clients and developing skills in customer service, transaction processing, and problem-solving.

Salary and Benefits

The estimated annual salary for this role is $**, where ** represents a competitive salary range based on industry standards and the location of Winnipeg, Manitoba.

Key Responsibilities
  1. Serve clients by delivering exceptional customer service through completing transactions, engaging in needs-based conversations, and communicating with clients throughout the branch.
  2. Identify needs and provide tailored financial advice and solutions to clients, when possible, at the point of first contact.
  3. Contribute to team sales results by listening and spotting opportunities to offer additional advice, introduce clients to RBC partners, or personally fulfill client solutions.
  4. Understand and resolve client concerns, where possible, at first point of contact.
  5. Educate and assist clients with using RBC digital capabilities.
  6. Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions.
Requirements and Qualifications
  • Proven customer service skills.
  • Drive and self-motivation, as well as excellent communication skills and emotional intelligence.
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.).
  • Personal flexibility to work a variety of hours, including evenings and weekends.
  • Eagerness to learn and determination to succeed.
Benefits
  • Excellent career development and the potential to return each summer for progressive opportunities until graduation.
  • A world-class training program in financial services.
  • A comprehensive Total Rewards Program and competitive compensation.
  • Leaders who support your development through coaching and managing opportunities.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
About Royal Bank of Canada

We strive to create an inclusive workplace where diversity thrives. We are committed to building teams and communities that reflect the diverse backgrounds, perspectives, and abilities of our customers and employees.


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